Product questions and answers for Shipping, Orders & Returns
Our return and exchange policy lasts 30 days and it is a 30-day money back guarantee. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For returned products that qualify, we do not refund shipping c
Our goal is to offer you the best shipping options, no matter where you live. We deliver to many customers across the world and ensure that we always provide the very highest levels of responsiveness to you. All products will be processed within 1-2
Due to cost, length of time for delivery and overall customer dissatisfaction around shipping, we reserve the right to temporarily suspend a few international markets. When this occurs, it is our goal for it to only be temporary as we explore alterna
All international orders are subject to import and duty fees and may take up to 6 to 8 weeks for delivery. We do not currently ship to any countries that are not on the drop-down shipping menu.
In your delivery confirmation email, you will see a tracking number. Please input it on the USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input